CLB Builds was recently granted BBB Accreditation with an A+ rating. I’m proud of that. But what matters to me more than being able to put the BBB seal on our website is what we agreed to when we earned it. BBB Accreditation requires businesses to continually meet its Standards for Trust, which include honoring
I met with a customer today about a consumer-facing product line I’m testing, and it reminded me that pricing something right is only half the job. Sometimes a customer is completely comfortable with the price. What they’re not comfortable with yet is the risk. The people I sat down with today are exactly who I
This morning, I started my day with a simple question: What am I avoiding that is causing me anxiety right now? I don’t think I’ve ever intentionally asked myself that before, but I suspect it’s going to become part of my daily routine, because the answer may be one of the most important factors in
